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Croc_ (SuperAdmin) 8/29/2009 4:00 AM EST : Fix Zoning Issues
Croc_
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1. Exit EQ2.

2. In Windows Explorer, go to "C:\Program Files\Sony\EverQuest II" folder, then:

3. Rename "eq2.ini" to e.g. "oldeq2.ini".

Note - iirc the above change turns off the custom ui like profitui, so it's a useful diagnostic tool.
In fact you may want to try the above step on its own if you think the problem is UI related.

4. Delete Files: 

"eq2_recent.ini"
"eq2_default.ini"
"EverQuest2.exe"

5. Delete any character specific files (ONLY for characters that are having problems):

"Servername_CharacterName_EQ2_uisettings.ini"
"Stationname_characters.ini"

6. Delete "cache"  folder

7. Restart EQ2.



If the above fix doesn't work, then see the router/firewall settings in the post below.





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Croc_ (SuperAdmin) 4/7/2010 4:27 AM EST : RE: Fix Zoning Issues
Croc_
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Someone made this comment about zoning:

All zones have "unique" dynamically assigned UDP ports...and they change when ever those "zone" servers are rebooted! Your issue is "classic" UDP port blockage caused by mis-behaving software based firewall programs, hidden hardware based firewall configuration or SPI (stateful packet inspection) enabled on the hardware based firewall router/modem!

EQ2 firewall settings info:

EverQuest II LaunchPad and Patch Servers
A TCP connection is initiated to patch.station.sony.com at port 7000.
A UDP connection is initiated to port range 3016-3021 and 9700-9703.

EverQuest II Patch:
A TCP connection is initiated at port 7010.

EverQuest II Game Client:
UDP connections are initiated from the EverQuest II client on UDP ports 9100, and UDP ports in the range 32800-33000.
Additionally, ICMP messages type 0 (echo reply), 3 (unreachable), 8 (echo request) and 11 (expired) should be permitted bi-directionally between the client PC and the EverQuest II servers.

EverQuest II Servers Subnets:
There are multiple IP addresses for the Patch and LaunchPad clusters, and they may change as the network demands, so check often using a DNS lookup tool if you provide a specific firewall rule for these services. The EverQuest II server IP addresses are currently in these subnets: 64.37.158.*, 199.108.2.*, 199.108.12.*, 199.108.202.*, 199.108.203.*, 195.33.135.*

For help setting up port forwarding on your router, see this website:
http://portforward.com/english/routers/port_forwarding/routerindex.htm

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India51B (Member) 5/13/2010 1:00 PM EST : RE: Fix Zoning Issues

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I carried out the instructions above, now I can't launch EQ2 at all! 

Note from Croc: These instructions are the official SoE instructions, so maybe you deleted the wrong files? It certainly shouldn't stop the game launching, as the patcher will always replace missing files regardless. It sounds like you have a different problem.

Characters: Melvenus
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Dutchhulk (SuperAdmin) 5/13/2010 1:44 PM EST : RE: Fix Zoning Issues

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damn sorry to hear mate  :-(

could try..
Exit the launcher, and restart it.


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India51B (Member) 5/13/2010 1:46 PM EST : RE: Fix Zoning Issues

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Tried that Dutch, and just about everything else I could find by Googleing it.  Still no joy, cannot launch the game at all!

Characters: Melvenus
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India51B (Member) 5/13/2010 4:17 PM EST : RE: Fix Zoning Issues

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Can anyone help me with this problem?  I just can't connect to the game at all.  I click on the launcher to launch game, the screen goes black and my cursor changes to the EQ2 cursor, then it just goes back to the desktop without starting the game.  And I just subscribed earlier today,now I can't play!

Characters: Melvenus
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India51B (Member) 5/13/2010 4:35 PM EST : RE: Fix Zoning Issues

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Edit:  Attached below is the latest Crash Log, if anyone can understand it, I certainly can't!

SOEBuild=6463L
SOEVersionString=2010/5/11 10:51:22

EVERQUEST2 CRASH LOG

==================================================================================================
Unhandled exception EXCEPTION_ACCESS_VIOLATION at 0x053473E7
Application was trying to read from 0x053473E7
    Region Begins At:  0x05347000
    Region Ends At:    0x05551000
    Region Size Is:    0x0020A000 bytes
    Memory Protection: PAGE_READWRITE (00000004)
    Memory State:      MEM_COMMIT
    Memory Type:       MEM_PRIVATE

Game Data:
    SOEBuild: SOEBuild=6463L
    SOEVersionString: SOEVersionString=2010/5/11 10:51:22
    OS Version: 5.1.2600 Service Pack 3 VER_SUITE_PERSONAL VER_NT_WORKSTATION
    CPU: 2 x86 AuthenticAMD 4MHz RDTSC MSR CMPXCHG8 SSE SSE2
    DirectX Version: 9.0c
    Video Card/Driver: [NVIDIA GeForce 9800 GT  ] [nv4_disp.dll] 6.14.11.9107 {d7b71e3e-4554-11cf-6050-3aa303c2cb35}
    Time at crash: Thu May 13 21:26:48 2010
    Login Server: none
    Performance: 5
    Game Uptime: 4 seconds
    Position last frame: 0.00, 0.00, 0.00
    Zone name: <None>
    Time in Zone: 0 seconds
    Previous Zone name: <None>
    Multi-core support: disabled
    Low-Memory Mode: disabled
    Resolution: 1024x768 (60 hz) fullscreen
    UI: ui/default

Log:
    Disconnecting...
    --------------------------------------------------
    INITIALIZATION
    --------------------------------------------------
    Creating OS game window...
    ...created OS game window OK.
    Creating RenderContext and attaching to OS window
    ...setting display mode (1024x768x32 8-bit alpha 8-bit stencil)
    0x9 0x0 0x63
    Display 1680x1050 refresh 60 format 21

Thread Data:
    Primary Thread Id: 2896
    Current Thread Id: 3352
    Current Thread Priority: 0

Memory:
    AddressLimitMB: 2048
    Load:           34%
    Total physical: 2146938880
    Free  physical: 1412558848
    Total pagefile: 4294967295
    Free  pagefile: 4294967295
    Total virtual:  2147352576
    Free  virtual:  2016067584

Memory Manager:
    Allocations:                  802
    Bytes Allocated:              13944864
    Max Allocations:              962
    Max Bytes Allocated:          15726944
    System Memory Allocated (MB): 20
    Limit:                        1535
    Number of Allocate Calls:     5400
    Number of Free Calls:         4598

Registers:
           EAX 0x00000001
           EBX 0x00000012
           ECX 0x7C90E514
           EDX 0x00000000
           ESI 0x00010000
           EDI 0xF101074B
            GS 0x00000000
            FS 0x0000003B
            ES 0x00000023
            DS 0x00000023
           EBP 0x06B8FFB4
           ESP 0x06B8FF6C
           EIP 0x053473E7
         FLAGS 0x00010246
            CS 0x0000001B
            SS 0x00000023

FPU Registers:
            CW 0xFFFF027F
            SW 0xFFFF0000
            TW 0xFFFFFFFF

FPU Rounding Mode: Nearest

Call Stack:
    0x053473E7 in ????????
End of Call Stack

Stack Scan:
    0x06B8FF6C: 0x00000000
    0x06B8FF70: 0x000E01E6
    0x06B8FF74: 0x0000C086
    0x06B8FF78: 0x00000012
    0x06B8FF7C: 0x00000000
    0x06B8FF80: 0x0029678C
    0x06B8FF84: 0x00000200
    0x06B8FF88: 0x00000180
    0x06B8FF8C: 0x00000000
    0x06B8FF90: 0x053470C0
    0x06B8FF94: 0x00000000
    0x06B8FF98: 0x00000000
    0x06B8FF9C: 0x051B0000
    0x06B8FFA0: 0x00000000
    0x06B8FFA4: 0x00010011
    0x06B8FFA8: 0x01900015
    0x06B8FFAC: 0x00000000
    0x06B8FFB0: 0x054B50E0
    0x06B8FFB4: 0x06B8FFEC
    0x06B8FFB8: 0x7C80B729, in C:\WINDOWS\system32\kernel32.dll (0x7c800000)
    0x06B8FFBC: 0x00000000
    0x06B8FFC0: 0xF101074B
    0x06B8FFC4: 0x00010000
    0x06B8FFC8: 0x00000000
    0x06B8FFCC: 0x7FFAD000
    0x06B8FFD0: 0xC0000005
    0x06B8FFD4: 0x06B8FFC0
    0x06B8FFD8: 0x06B8FB90
    0x06B8FFDC: 0xFFFFFFFF
    0x06B8FFE0: 0x7C839AD8, in C:\WINDOWS\system32\kernel32.dll (0x7c800000)
    0x06B8FFE4: 0x7C80B730, in C:\WINDOWS\system32\kernel32.dll (0x7c800000)
    0x06B8FFE8: 0x00000000
    0x06B8FFEC: 0x00000000
    0x06B8FFF0: 0x00000000
    0x06B8FFF4: 0x05347310
    0x06B8FFF8: 0x00000000
    0x06B8FFFC: 0x00000000
    0x06B90000: Invalid stack data: Can't be read
End of Stack Scan


END OF LOG





Characters: Melvenus
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Pelius Voidknight (SuperAdmin) 5/13/2010 6:29 PM EST : RE: Fix Zoning Issues
Pelius Voidknight
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I managed to find a thread stating that there was a problem going around where some people could not patch using their version of the EQ2 patcher. There is another patcher you can use that should also load the new content and updates. Let me know if this helps as I will put it into the "solved probs" section of tech support.

http://launcher.station.sony.com/

good luck bud

Pel.
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India51B (Member) 5/14/2010 3:32 AM EST : RE: Fix Zoning Issues

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Thanks for that Pel, unfortunately that didn't work either.  I guess I will have to do a complete re-install, see if that works, all 16GB of it.  Thinking about it, can I actually download the game again, without having to pay for it again?

Characters: Melvenus
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Odunia (Member) 5/14/2010 8:13 AM EST : RE: Fix Zoning Issues
GP User: Inoku

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You shouldn't have to as your account info will be the same. 

Mel
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